ENQUIRY HELP
Parts, Supply Lists & Service Enquiries
Practical information to help you prepare an equipment or vessel service requirement.
How is my enquiry sent?
Prepare your request on the website and review the details. Choose email or WhatsApp to open a draft, then send it from that app. The website does not send the message automatically or store enquiries in a website database.
Prepare an enquiry ↗How do I send photographs or PDF documents?
Add photographs, drawings or RFQ PDFs directly in your email app or WhatsApp before sending the message. Files are not uploaded through the website.
Photographs that help ↗Can you help if I do not know the part number?
Yes. Send clear photographs of the equipment, nameplate, markings, connections and mounting points. Include the equipment make and model if known, where the part is used, dimensions and the quantity required.
Help identify my part ↗Can I send a list of several items?
Yes. Use the supply-list enquiry to import an Excel or CSV spreadsheet, paste your items. Add any RFQ PDF in your email app or WhatsApp when sending. Imported rows can be checked and edited before adding them to the request. Include quantities, part numbers, the vessel or delivery location and required date.
Send a supply list ↗What information is needed for a replacement propeller?
Include the engine and drive details, existing propeller markings, diameter, pitch, rotation, blade count and shaft or hub fit where known. Photographs and drawings help define the requirement.
Propeller equipment range ↗Do you provide equipment repairs as well as supply?
Vinzorbel accepts supply, replacement, servicing and repair enquiries across the confirmed marine service areas. The relevant service page explains the scope and the information to send.
Marine services ↗Do you repair marine radios and communication equipment?
Communication equipment is offered as new supply, with installation available by enquiry. Communication-equipment repairs are not offered.
Communication equipment supply ↗How do I request safety equipment or servicing?
Send the vessel equipment list, item types and quantities, relevant service or expiry markings and the required documentation. The quotation confirms the equipment and service scope.
Safety equipment enquiries ↗Can you source discontinued or obsolete parts?
Obsolete spare-part sourcing is available by enquiry. Include the original manufacturer, part number, photographs and measurements. Say whether a replacement alternative may be considered.
Obsolete spare-part sourcing ↗Where can equipment be delivered or services attended?
Vinzorbel supports enquiries in Singapore and the APEC region. Include the vessel, berth, yard or delivery location and your required date. Delivery and attendance arrangements are confirmed for the location and work quoted.
Confirm a location ↗What are your business hours?
Business hours are Monday to Saturday, 8:00am–6:00pm Singapore time. Contact us by phone, WhatsApp or email with your requirement.
Contact us ↗Where are prices and availability shown?
Equipment is quoted against the specified requirement. The quotation confirms the offered item, availability, price and lead time.
Request a quotation ↗Do the brand names mean every item is available?
The catalogue’s make and brand references help identify equipment and matching parts. The offered make, specification and supply arrangements are confirmed in the quotation.
Browse equipment ↗Can I download technical documents?
Our buying guides cover part identification and replacement checks. Manufacturer documents are also linked for the stated equipment models; check the exact model and revision.
Parts & buying guides ↗